Effective Date: September 25, 2024
Two Jays Inc. d.b.a. HOA Hub ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS product ("the Service"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We Collect
We may collect and process the following types of information:
Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, or job title.
Account Information: Information related to the organization’s account, such as login credentials, organization name, and payment information.
Usage Data: Information about how you interact with the Service, such as your IP address, browser type, pages visited, time spent on the platform, and actions performed.
Device Information: Information about the devices you use to access the Service, such as hardware model, operating system, and unique device identifiers.
Communication Data: Any communications you have with us, including customer support inquiries.
How We Use Your Information
We may use the information we collect for various purposes, including:
To Provide and Improve the Service: We use personal information to operate, maintain, and improve the Service and ensure its functionality.
Account Management: To manage user accounts, process transactions, and provide customer support.
Analytics and Performance Tracking: To analyze how users interact with the Service and improve performance.
Security and Compliance: To secure our platform and ensure compliance with our legal obligations and policies.
Communications: To send you administrative information, updates about the Service, or marketing communications (with the ability to opt-out of marketing communications).
Sharing Your Information
We may share your information with third parties in the following circumstances:
Service Providers: We may share your information with trusted third-party vendors, consultants, and other service providers who work on our behalf to provide the Service, perform maintenance, manage customer accounts, or enhance security.
Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request, such as a subpoena or court order.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, we may transfer your information to the new entity as part of that transaction.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
Your Rights and Choices
Access and Correction: You may request access to the personal information we hold about you and ask us to correct or update it if it is inaccurate or incomplete.
Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in the email or contacting us directly.
Do Not Track: Some browsers offer a "Do Not Track" feature. We do not currently respond to "Do Not Track" signals.
Data Deletion: You may request that we delete your personal information. However, certain data may be retained to comply with legal obligations or for legitimate business purposes.
Children’s Privacy
Our Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete it.
Third-Party Links
Our Service may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties, and we encourage you to read their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Effective Date" above.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Two Jays Inc.
support@hoahub.app